The New Encrypted FTP

Overview

At Pixelz, we have launched a new FTP service that is more secure for our clients and requires explicit FTPS (encrypted FTP). Non-encrypted FTP services are outdated and insecure, and considering how important our customers' assets are to you and us, we will no longer support non-encrypted FTP connections. Explicit FTPS is already the default on most FTP clients, such as FileZilla, but this will not automatically upgrade if you set it up a long time ago.

In this article, we will show you how to switch from Non-encrypted FTP to FTPS with the three most common FTP clients:

1. FileZilla
2. Cyberduck
3. Transmit

How do I switch to explicit FTPS?

Good news: Switching to explicit FTPS, often written as “FTP over TLS (Explicit),” is likely to be as simple as checking a box on your FTP client.

It’s typically a setting you’ll see labeled “Encryption” or something similar in the General Settings section of your FTP client. This is what it looks like on the most commonly used FTP clients:

FileZilla

Cyberduck

Transmit

After checking a few boxes, you will be able to switch to our new encrypted FTP ( FTPS). To log in after the switch, you will also need to change the new FTP hostname to ftps.pixelz.com.

If you require further information or assistance, please do not hesitate to contact our customer support team at cs@pixelz.com or speak directly with your dedicated Customer Success Manager.

Additionally, we would like to encourage you to share your feedback or comments, as they are highly valued and appreciated. Please feel free to leave your feedback in the comment section below.

*updated date: November 2020