Overview

Placing an order involves choosing a specification or specifications and uploading your images for processing.

There are various options available to you for getting your images into our production system. The method that's right for you depends on the type of images you have to upload and the volume.

The simple option:

Upload images directly via your Pixelz account

The web uploader in your Pixelz account is, without a doubt, the simplest way to place an order.

Our web uploader supports JPG, PNG, PSD, and TIFF files and can handle several hundred images in a single upload.

• Start by locating the specification you wish to use on the Specifications page.
• Click "Upload", select the images you wish to upload, and then "Continue".
• Review the images uploaded and then click "Checkout" to proceed.
• Pay for your order, and your orders will enter our production system.

Quick Guide

*If you have TIFF or RAW files or are uploading more than 500 images in a single upload, you should use FTP. See below. 

The best option for 500+ images or TIFF/RAW files:

Upload via FTP

For a thorough tutorial on uploading images via FTP, we recommend that you watch the video below or our FTP Guide. Otherwise, you can find simple instructions in the following section.

Summary

To upload images to Pixelz via FTP, you need to install an FTP client. We recommend Filezilla.

Once installed, you need to enter your Pixelz FTP credentials to connect to the FTP server. You can find your credentials under Account Settings / FTP / FTP Settings. 

Transferring images

Once connected, you can transfer images from your computer to the FTP server.

Inside the folder ‘Upload’ you will see a folder for each specification that you’ve created in your Pixelz account. To upload images, just drag and drop your files into the folder corresponding to the specification you wish to use for your order.

If your images are contained within a folder on your computer, it's often easier to drop the entire folder into the specification folder on the FTP. Any sub-folder structure will be retained in the final download folder.

Your images should be visible within your Pixelz account within 5 minutes. Don't worry if you don't see them right away. As long as you don't see an error message on the FTP client itself, the images will appear in your account after a short space of time.

Paying for your order

After you upload your images via FTP, you need to log in to your Pixelz account and pay for your order. Your images will not be sent to production until your payment has been completed.

Placing multiple orders in one go

If you have placed several orders, you can upload them all at once with our "Checkout All" button. Doing this will allow your orders to be consolidated into one invoice instead of an individual invoice for each order. 

The "Checkout All" option will appear as soon as you have more than one order ready for checkout in the "Orders" menu: