Placing an order involves choosing a specification or specifications and uploading a set of images for processing.
There are various options available to you for getting your images into our production system. The method that's right for you depends on the type of images you have to upload and the volume.
The simple option:
Upload images directly via your Pixelz account
The web uploader in your Pixelz account is without a doubt the simplest way to place an order.
Our web uploader supports JPG, PNG and PSD files and can handle several hundred images in a single upload.
- Start by locating the specification you wish to use on the Specifications page.
- Click 'Upload', select the images you wish to upload and then 'Continue'
- Review the images uploaded and then click 'Checkout' to proceed.
- Pay for your order, and your orders will immediately enter our production system.
*If you have TIFF or RAW files or are uploading more than 500 images in a single upload, you should use FTP. See below.
The best option for 500+ images or TIFF/RAW files:
Upload via FTP
For a thorough tutorial on uploading images via FTP, we recommend that you watch the video below. Otherwise, you can find simple instructions in the following section.
To upload images to Pixelz via FTP, you need to install an FTP client. We recommend Filezilla.
Once installed, you need to enter your Pixelz FTP credentials to connect to the FTP server. You can find your credentials under Account Settings / Settings / FTP.
Once connected, you can transfer images from your computer to the FTP server.
Inside the folder ‘Upload’ you will see a folder for each specification that you’ve created in your Pixelz account. To upload images, just drag and drop your files into the folder corresponding to the specification you wish to use for your order.
If your images are contained within a folder on your computer, it's often easier to drop the entire folder into the specification folder on the FTP. Any sub-folder structure will be retained in the final download folder.
Your images should be visible within your Pixelz account within 5 minutes. Don't worry if you don't see them right away. As long as you don't see an error message on the FTP client itself, the images will appear in your account after a short space of time.
Paying for your order
After you upload your images via FTP, you must log in to your Pixelz account and pay for your order. Your images will not be sent to production until your payment as been completed.