In our production system, we reserve a certain number of images for each Pixelz user that we guarantee will be processed within each 24 hour period. Additional images that are submitted, will be processed within 48 hours. How many images we reserve for you, depends on your plan.
For our Professional and Enterprise level users, the Expedite feature works in a similar fashion, with the expedite deadline doubling for any images over the stated number of guaranteed daily images.
Below is a table detailing the number of images we guarantee across our plans, along with several real-world scenarios.
|Guaranteed images per day||Delivery time for additional images||Expedite delivery time||Guaranteed number of expedited images||Delivery time for additional images expedited|
Next morning delivery
|500||The morning after delivery||3 hours||20 images||6 hours|
|Enterprise||Custom||Custom||Custom||3 hours||50 images||6 hours|
- A Solo customer that uploads 150 images in one order. Our system will automatically split the order into two. The first 100 images will be in one order, that will be completed within 24 hours using their guaranteed image allocation, and the remaining 50 images will be in a second order that will be completed within 48 hours.
- A Professional customer submits an order of 35 images to be expedited. Our system will automatically split the order into two. The first 20 images will be expedited and returned within 3 hours, with the remaining 15 images returned within 6 hours.
- A Professional customer submits an order of 20 images to be expedited which will not only use up all of their expedited images, but also 20 of their daily allocated images. Bringing the number of images available for next morning delivery to 480.