Overview

Insights allows you to take a deeper look at the usage of your Professional plan. It is about providing you, as a user, with transparency and detailed production statistics that can be made retrievable and visible at any time in your account. 

Insights Reports

Images Delivered Per Template

The pie-chart in this report displays all images delivered in the selected time period sorted by the template. When you hover over the chart you get more insights into that template such as: Template name; Total production time (in the selected time period), average time per image. All templates of the selected time period are also listed below the chart. Templates can be deactivated/activated from the chart by clicking on a template in the list.

Images Delivered To Customer With/Without Broken Deadline

This reports is displayed as a stacked column chart, showing you all the images delivered to your account with or without a broken deadline in the selected time period. The green bar indicates images delivered within the deadline and the red bar indicates images with a broken deadline. When you hover over the stacked columns, absolute numbers of delivered images, as well as the delivery date, are displayed.

Images Received From Customer

This column chart displays all images uploaded by your team to Pixelz, within the selected time period. When you hover over the columns, absolute numbers of uploaded images, as well as the delivery date, are displayed.

Expedited Images Delivered To Customer With/Without Broken Deadline

This report is similar to the previous broken deadline report, but is correlated to expedited images only. The stacked column chart displays all expedited images delivered to the your account with or without a broken deadline in the selected time period. The black bar indicates expedited images delivered within the deadline and the red bar indicates expedited images with a broken deadline. When you hover over the stacked columns, absolute numbers of delivered expedited images, as well as the delivery date, are displayed.

Rejection Rate

When you reject an image in the system, this report will track the number of times you have to do so. This line chart displays the rejection rate for the selected time period. It is calculated from the upload date of your orders. If you are seeing a high rejection rate, we'd recommend reaching out to cs@pixelz.com to see how this can be corrected on future orders.

Rejected Images Delivered With/Without Broken Deadline

This stacked column chart displays all reprocessed images delivered to your account with or without a broken deadline in the selected time period. The blue bar indicates reprocessed images delivered within the deadline and the red bar indicates reprocessed images with a broken deadline. When you hover over the stacked columns, absolute numbers of delivered reprocessed images, as well as the delivery date, are displayed.