Bigcommerce App and Connector


This article will describe how to connect your Bigcommerce store to your Pixelz account, to seamlessly edit your images and publish them back to your online store.

Before Pixelz


After Pixelz


Installing The App

To install the Pixelz app, visit the Bigcommerce app store, search for Pixelz, and click "Install."


You will be taken to a confirmation page to review the app access and security features. To continue with the installation simply click "Confirm."


If you don't already have a Pixelz account set up, click "Sign Up With Email" to create your Pixelz account. For further instructions on how to create a Pixelz account, see our documentation here. If you already have a Pixelz account set up, the simply click "Login." 


Once your Pixelz account is created, or you have logged in to your existing account, the app will automatically begin analyzing your Bigcommerce store for existing images to sync with your Pixelz account. Depending on the size of your store, this process could take anywhere from a few minutes to a few hours. Don't worry if you close your tab or browser during this process, you will receive an email when your store sync is complete.


Submitting An Order

Once your Bigcommerce store is synced to your Pixelz account, you can then select the images that you would like to have edited. You can review your images manually or use the search, sort and filter options in the column to the left of the page.


Once you have a list of the images from your Bigcommerce store that you need to edit, simply click the circle on the individual image and it will be added to your cart. You can also choose the "Select All" to add all the images on the page to your cart. Don't worry if you accidentally add duplicate images, the app is designed to remove those from your order. You can learn more about how the app handles duplicate images here

After all of your images have been selected for your order, simply click "Continue" to move on to the next step.


Once you have your images selected, you need to add a specification to your order. A specification will describe to our production team how your images should be edited. You can choose an existing specification or create a new one. Click here to if you need to learn more about how to set up a specification for your image requirements.


After you have created a new specification, or chosen an existing one, you will see the order price update at the bottom of the screen. You can then click "Continue" to move forward with your order.


Once your specification is added, you will be taken to the confirmation screen to review, make any changes, add a comment, or approve your order. If your order is ready to be processed, simply click on the "Pay Now" button to be taken to the payment screen.


On the payment screen, select your method of payment (credit card or PayPal), fill out the required fields, then click "Complete Payment." You also have the option to save a credit card on file to be used for future orders. You can learn more about this feature here.


Once your payment is submitted, your order will be sent to our production team and turned around within 24 hours. You will be notified via email, when your order is ready to be reviewed and published to your store.


Publishing Images To Your Bigcommerce Store

When your images are ready for review, you will receive an email alert so you can login to your account and approve your images for publishing.


When you login to your Pixelz account, you will see your recently completed orders on the home screen. Simply click on "Go To Order" to be taken to your images.


Next, you can click "View" to further review your images or you can click on "Publish" to begin sending images to your Bigcommerce store.


Once you have reviewed your images and are ready to send them to your Bigcommerce store, simply click the "Publish" button to start the publishing process.


The next page will provide you with your current store options for publishing, based on the apps and connectors you have set up within your Pixelz account. You will want to choose the Bigcommerce option as the location to publish the images from your order.


Once you've selected your Bigcommerce store, you will be taken to the Publish and Approve screen to begin defining how you want to publish your images to your store. Here you will see before and after versions of your edited images, along with the image details when selected.


On the Approve and Publish screen, you can use the drop down menu to the right of the images, to decide how these images should be sent to your store. You can choose to Overwrite, Append, Skip or copy the image to another product in your Bigcommerce store. Once you make a selection, the description for that action will be displayed underneath the drop down menu, so you know exactly how the image will be published.


Once you have chosen a publishing method for all of your images, simply click the "Approve and Publish Changes" button to push the new images into your Bigcommerce store.


After publishing your images, you will be taken to a confirmation screen that will show you a log of your published images for your order.


That's it! You can now log into your Bigcommerce account and see your updated images published to your store.

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