Why Can't I See My Order In My Account Anymore?


If you're missing orders in your account, this article will explain why they're no longer available. 

Missing Orders

We only keep images and the respective order for 30 days after you initially submit the images for editing. After that, our system automatically deletes your images in your account.

For more information on your missing images, please contact our Customer Success team at cs@pixelz.com for assistance. 

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